Last updated: August 13, 2026

sa-in respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, and share personal information when you visit our website, place an order, contact us, or otherwise use our services.

1. Personal Information We Collect

Depending on how you use our website and services, we may collect personal information including:

• Name
• Billing and shipping address
• Email address
• Phone number
• Order and transaction information
• Delivery information
• Communications you send to us
• Information about how you use our website
• Device, browser, and technical information collected through cookies and similar technologies

Payment information may be processed directly by our payment service providers. We do not necessarily receive or store your complete payment card information.

2. How We Use Your Personal Information

We may use your personal information to:

• Process and fulfil your orders
• Arrange payment, shipping, delivery, returns, and refunds
• Communicate with you about your order or enquiry
• Provide customer support
• Operate and improve our website and services
• Prevent fraud, misuse, and security incidents
• Maintain records relating to transactions
• Comply with applicable legal and regulatory requirements
• Send marketing communications where you have agreed to receive them or where otherwise permitted by applicable law

We process personal information only for lawful purposes and in accordance with applicable law.

3. How We Share Personal Information

We may share personal information with third parties where reasonably necessary to operate our business and provide our services.

These may include:

• Shopify, which provides our e-commerce platform
• Payment service providers
• Shipping, postal, and courier companies
• IT, hosting, analytics, and other service providers
• Professional advisers where necessary
• Government authorities or other parties where disclosure is required by law

We do not sell your personal information.

Where third-party service providers process personal information on our behalf, they may process that information according to their own terms and privacy policies as applicable.

4. International Processing of Personal Information

Because we operate an online store and use service providers that may operate internationally, your personal information may be processed or stored outside the country where you live.

Where applicable, we take reasonable steps to ensure that personal information is handled in accordance with applicable data protection requirements.

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies to operate the website, remember preferences, understand website usage, improve our services, and support certain features.

Some cookies may be placed by third-party services used by our website, including Shopify and analytics providers.

You may be able to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

6. Analytics

We may use analytics services to understand how visitors use our website and to help us improve our services.

These services may collect information such as your device type, browser, pages visited, and interactions with our website.

Where Google Analytics or another analytics provider is used, information may also be processed in accordance with that provider’s privacy policy.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

Our website uses secure technologies, including SSL encryption, where appropriate.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business and transaction records, resolving disputes, and complying with applicable legal obligations.

Retention periods may vary depending on the type of information and applicable legal requirements.

9. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information.

You may also contact us if you have a question or concern about how your personal information is handled.

Where our processing is based on your consent, you may withdraw that consent where permitted by applicable law.

To make a request, please contact us using the details below.

10. Children’s Personal Information

Our website and services are not specifically directed to children.

We do not knowingly collect personal information from children except where permitted by applicable law and, where required, with appropriate consent from a parent or lawful guardian.

If you believe that a child has provided personal information to us inappropriately, please contact us.

11. Third-Party Links

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable law.

The latest version will be published on this page, together with the date it was last updated.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights regarding your personal information, or have a concern about how your information is handled, please contact us:

Email: adil.shangloo@sa-in.jp

sa-in
Srinagar, Jammu and Kashmir, India