Legal Notice

Business Information

Business / Store Name
sa-in

Owner / Representative
Adil Farooq Shangloo

Address
H.B. Green View, Ghat No. 1, Dal Lake, Srinagar, Jammu and Kashmir 190001, India

Email
adil.shangloo@sa-in.jp

Website
https://sa-in.jp/

Customer Support

For questions about orders, products, shipping, returns, or other matters, please contact us through our Contact page or by email.

Email: adil.shangloo@sa-in.jp

We aim to respond to enquiries as soon as reasonably possible.

Prices

Product prices are displayed on each product page.

Shipping charges and any other applicable charges will be displayed separately where applicable.

For international orders, customs duties, import taxes, or other charges may be imposed by the destination country and may be the responsibility of the customer, subject to applicable law.

Payment Methods

We accept major credit cards and RuPay.

Available payment methods will be displayed at checkout.

Payment

Payment is processed at the time of purchase through the payment methods available at checkout.

Shipping

Orders are shipped from Srinagar, Kashmir, India.

In-stock items are generally shipped within 7 days after payment is confirmed.

Shipping methods, charges, and other delivery information are available in our User Guide.

Returns and Refunds

Returns and refunds are handled in accordance with our Refund Policy.

Please review our Refund Policy for eligibility, procedures, and other details.

Damaged or Incorrect Items

Please inspect your order when it arrives.

If your item is damaged, defective, or different from what you ordered, please contact us as soon as possible and include your order number and photographs of the item and packaging where relevant.

We will review the issue and provide an appropriate solution in accordance with our Refund Policy and applicable law.

Grievance Contact

Grievance Officer: [NAME TO BE CONFIRMED]
Designation: Grievance Officer
Email: [EMAIL TO BE CONFIRMED]
Phone: [PHONE NUMBER TO BE CONFIRMED]